Effective Date: June 15th, 2024
At Moovy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, complying with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Collection of Personal Information
When you use our services, we collect the following types of personal information:
● Personal Identification Information: Full name, physical address, email address, and telephone
number.
● Payment Information: Processed securely through a third-party payment processor. We do not
store your credit card numbers or security codes.
● Move Details: Relocation dates and an inventory of items to be moved help us tailor our services
to your needs.
2. Use of Personal Information
We use your personal information to:
● Schedule and manage your moving services.
● Communicate with you about your move and any changes to our services.
● Process payments for our services via secure third-party service providers.
● Improve and personalize our services based on your feedback and interactions with us.
3. Disclosure of Personal Information
We disclose your personal information only when necessary:
● To third-party service providers that assist us in processing payments. These providers are
obligated to protect your information and are not permitted to use it for other purposes.
● To comply with legal obligations, such as responding to law enforcement requests or other legal
proceedings.
4. Protection of Personal Information
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards.
5. Access and Control of Personal Information
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website.
7. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: info@moovy.ca
